Legal

Privacy Policy

Effective date: July 7, 2026 · Last updated: July 7, 2026

Infra-Adds (the "Agency" or "we") is committed to protecting the privacy of your personal data in accordance with international regulations, including the General Data Protection Regulation (GDPR) in the European Union, the California Consumer Privacy Act (CCPA) in the United States, the Lei Geral de Proteção de Dados (LGPD) in Brazil, and other similar data protection laws. This Policy explains how we collect, use, store, share, and protect your information when you visit our website (the "Site") or use our services, such as content creation, Telegram management, paid campaigns, automation, social media setup, SEO & growth, funnel systems, brand identity, account protection and restoration, and LLC formation.

1. Information we collect

  • Personal data provided by you: name, email address, phone number, company (via contact forms or project requests).
  • Browsing data: IP address, browser type, pages visited (via cookies, to analyze interactions with our services such as SEO or funnels).
  • Usage data: interactions (e.g., clicks on campaigns, image uploads in the community).
  • Technical data: server logs for security and optimization (e.g., for automation or account protection and restoration).

We do not collect sensitive data without your explicit consent.

2. How we use your information

  • To provide and manage our services (e.g., proposals for brand identity or paid campaigns).
  • To communicate with you (e.g., newsletters about SEO & growth, with opt-out options).
  • To analyze performance and usage (e.g., Google Analytics to measure engagement in Telegram management or funnel systems).
  • To ensure security and legal compliance (e.g., logs for account protection and restoration).

3. Legal basis

  • Consent (e.g., non-essential marketing cookies).
  • Contract (e.g., processing requests for LLC formation).
  • Legitimate interest (e.g., maintaining security for automation).
  • Legal obligation.

4. How we share your information

  • With third parties (hosting providers, analytics tools for SEO, platforms such as Telegram for management) under appropriate contracts (e.g., standard contractual clauses for transfers outside the EU).
  • With public authorities if required by law.

We do not sell your personal data (in line with CCPA/LGPD requirements).

5. International data transfers

If your data is transferred outside your jurisdiction (for example, to servers in the United States for LLC structuring), we use mechanisms such as Standard Contractual Clauses (under GDPR) or similar legal tools to ensure an equivalent level of protection.

6. Security

We implement appropriate security measures, including encryption, restricted access controls, and regular reviews, to protect your data from unauthorized access, alteration, disclosure, or destruction.

7. Your rights

  • Right of access, rectification, and deletion (GDPR/CCPA).
  • Right to opt out of the sale of personal data (CCPA).
  • Right to object to processing (LGPD/GDPR).
  • Right to data portability.
  • Right to lodge a complaint with a supervisory authority (e.g., CNIL in France, or the relevant data protection authority in your country).

You can contact us at hello@digitalagency.com to exercise these rights.

8. Data retention

Technical logs are kept for up to 3 years. Data used for marketing purposes is retained until you exercise your right to opt out or request deletion, or for as long as required by applicable law.

9. Cookies

For more information about how we use cookies on the Site, please refer to our Cookies Policy.

10. Changes to this Policy

Any changes to this Privacy Policy will be published on the Site with an updated effective date. The governing law is that of the Agency's jurisdiction, with due consideration for applicable international data protection standards.