Frequently asked questions

Infra-Adds is a social media growth marketplace. We provide services such as followers, likes, views, subscribers and more across networks like Instagram, TikTok, YouTube, Twitter/X, Telegram, Spotify and others — delivered automatically after checkout.

Create an account, add funds to your balance, choose a service, provide your target link and quantity, and place your order. Delivery starts automatically. You can track your orders from your account page.

You top up your Infra-Adds balance using secure crypto payments, then spend that balance on orders. This keeps checkout fast and lets you reorder in one click.

Start time and speed vary per service and are shown on each product page (for example “Start: 0–30 minutes”, “Speed: 500/day”). Most services begin within minutes.

Many services include a refill guarantee, shown on the product page. If the delivered amount drops within the guarantee window, you can request a free refill. See our Refund Policy for details.

Yes — refunds apply to non-delivery and partial delivery, credited to your balance. Fully delivered orders are generally non-refundable given the nature of the service. See the Refund Policy for the full terms.

We only need your public profile or post link to deliver a service — never your password. We never ask for your login credentials, and you should never share them with anyone.

Please double-check your link and quantity before confirming. Once processing has started against the details you provided, incorrect orders cannot be refunded. Contact support quickly if you spot a mistake.

Use our Contact page or email support@infra-adds.store. We typically reply within 24 hours.